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Marietta, GA — serving metro Atlanta and clients nationwide, remotely.

SMS Opt-In

How customers consent to receive appointment text messages

Who sends these messages

Sage Ai Automation Agency LLC operates ViaServices, an AI phone answering and appointment booking platform used by appointment-based service businesses — plumbers, HVAC companies, spas, salons, auto shops and dental practices. Texts are sent on behalf of the business the customer called, about that customer’s own appointment.

These are transactional messages. This program is never used for marketing or promotional offers, and numbers are never obtained from purchased or third-party lists.

Step 1 — The customer calls the business

There is no web signup and no keyword opt-in. Consent begins on a phone call the customer initiates. When they ask to book, the AI receptionist says:

“I can text you a link to finish booking — you’ll pick your time and add your details there. Is this number good to text?”

The customer verbally provides or confirms their mobile number and agrees to receive the text. Consent is captured at point of service and logged against the call record. Only then is a single link sent.

Step 2 — The customer confirms in writing on the booking form

The texted link opens the booking form. Before the customer can complete their appointment, they must tick this box. It is required— the booking cannot be submitted without it, and the exact wording shown below is stored with a timestamp on the customer’s record.

Consent checkbox as it appears on the booking form

I agree to receive text messages about my appointment from this business, including a booking link, confirmations and reminders. Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for help. See https://www.sageaaa.com/terms and https://www.sageaaa.com/privacy.

The booking form itself is reachable only through the secure, single-use link texted to the customer, so it is not publicly linkable. This page reproduces the consent exactly as the customer sees it.

What customers receive

Message frequency varies. A typical booking results in 1 to 4 messages:

Booking link— “Rapid Plumbing: tap here to finish booking your appointment — pick a time and confirm your details: https://viadental.sageaaa.com/intake/… Msg frequency varies. Msg&data rates may apply. Reply STOP to opt out, HELP for help.”
Confirmation— “Your appointment with Rapid Plumbing is confirmed for Tue Aug 25 at 9:00 AM. Msg&data rates may apply. Reply STOP to opt out.”
Reminder— “Reminder: your appointment at Rapid Plumbing is Tue Aug 25 at 9:00 AM. Msg&data rates may apply. Reply STOP to opt out.”
Review request— “Thanks for visiting Rapid Plumbing! Mind leaving us a quick review? Msg&data rates may apply. Reply STOP to opt out.”

Message and data rates may apply.Neither Sage AAA nor the business charges for these messages; your carrier’s standard rates apply.

Stopping messages and getting help

Reply STOP at any time to unsubscribe. One confirmation message is sent and no further texts follow. Reply START to resubscribe. Reply HELP for help, or email ops@viadental.ai. Opt-out is handled automatically at the carrier layer.

Policies

SMS Terms & Conditions · Privacy Policy

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Mobile opt-in data and consent are not shared with third parties.